The process of downloading and installing was straightforward. The instructions were clear and easy to follow. Very happy with the purchase and I will buy again from you.
I am very non-techy and your support guys really helped to make it easy, the software, by Micrsoft, is as expected.
no problems getting the software download quick product as expected
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.